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Expo (Expeditor) The Big Chill

Expo (Expeditor)

Full Time • The Big Chill
Benefits:
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Vision insurance
 
Company Overview:
Join our Team! The Big Chill 30A is a family friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts 5 restaurants, 3 bars, retail shops, an arcade, an amphitheater for live music and a 25’ LED Jumbotron for sports and movies. We are open year-round, from 7am to 10pm. 
 
We are now hiring for the spring/summer season! Our restaurant concepts include Nectar, Local Smoke BBQ, Duos, Mile Marker 15 and Tacklebox, all with unique menu offerings. We have both Full Time and Part Time positions available and offer flexible scheduling for students/seasonal employees. 

Job Summary

We are seeking a detail-oriented and highly organized Expeditor (Expo) to join our restaurant team. The Expo plays a key role in ensuring that every dish leaving the kitchen meets our standards for quality, presentation, and timing. This position acts as the bridge between the kitchen and the front-of-house staff, helping maintain smooth, efficient service and a positive guest experience. 

 
Key Responsibilities 

  • Serve as the liaison between kitchen staff and servers, coordinating the flow of orders.
  • Ensure accuracy and presentation of all dishes before they are delivered to guests.
  • Prioritize and time tickets to maintain efficient service during peak hours.
  • Communicate effectively with kitchen staff about modifications, allergies, or special requests.
  • Keep the expo station organized, clean, and stocked with necessary tools and supplies.
  • Ensure hot food stays hot and cold food stays cold before serving.
  • Double-check garnishes, plate presentation, and ticket details for accuracy.
  • Work closely with servers to ensure timely and correct delivery of all food items.
  • Assist in resolving order issues or delays with urgency and professionalism.

Qualifications
 
  • Previous experience in a restaurant or kitchen environment is preferred but not required.
  • Excellent communication and multitasking skills.
  • Ability to stay calm and focused in a fast-paced environment.
  • Strong attention to detail and a commitment to quality.
  • Team-oriented with a positive attitude and a strong work ethic.
  • Must be able to stand for extended periods and work nights, weekends, and holidays as needed.

Working Conditions
 
  • Fast-paced, high-volume restaurant environment.
  • Exposure to kitchen heat, food items, and cleaning supplies.
  • Requires frequent standing, walking, and lifting up to 25 lbs.

General  
  • Able to read, write, speak and understand English 
  • Basic math skills 
  • Able to operate technology systems (POS, scheduling app) 
  • Able to stand or walk for extended periods of time 
  • Able to reach, stoop, bend and lift  

 
Compensation: $18.00 per hour




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Hourly Team Member Benefits

At The Big Chill, our goal is to create an oasis for family & friends to gather and enjoy quality time with each other. Our team is the most important component to achieving that goal! In addition to offering competitive pay and a fun & professional work environment, we also offer the benefits listed below.

Uniforms
Upon hire, all team members are issued a complimentary uniform that consists of 2 shirts, 1 hat and 1 name tag. Additional items may be purchased at cost.
Each year on your work anniversary, you will receive another uniform issue of 2 shirts, 1 hat and 1 name tag. Please let your direct supervisor know when it’s time for your anniversary issue.
Shift Meals
All team members receive a complimentary meal up to $20 in value with each shift worked (shift must be 6 hours or more). Please review the team member meal policy section of your handbook for more details on this benefit.
Discounts
All team members receive a 50% discount on items that are not eligible for the shift meal(ice cream, milkshakes, bottled beverages, coffee drinks).
When visiting The Big Chill during time off, all team members receive a 50% discount on all food & beverage purchases (excluding alcoholic beverages)
PTO (Paid Time Off)
All full-time, direct hire team members are eligible for paid time off. Please see the PTO section of your handbook for full details.
Insurance Benefits
All full-time, direct hire team members are eligible for insurance benefits. Please see the benefits section of your handbook for full deta
Bonus Program
Welcome Back Bonus: $100 per year (maximum $500)
End of Season Bonus: $200