INTERNAL POSTING - TBC Event Staff The Big Chill

Future Opening: INTERNAL POSTING - TBC Event Staff

Part Time • The Big Chill
Responsive recruiter
Event Staff — Internal Applicant Job Description
Location: The Big Chill
Reports to: Marketing and Events Manager
Department: Marketing
 
  
Position Summary: The Internal Event Staff is an opportunity for team members who want to grow their event, guest service, and leadership skills while supporting The Big Chill experience. This role assists the Marketing and Events Manager during off-season events. 
 
Role Overview: This role is involved in every facet of the event execution while modeling our core values.  
·        Connect: Welcome and serve guests, engage families, and create a friendly, energetic event atmosphere.
·        Act: Help with setup, supplies, event flow, safety, breakdown, and quick problem-solving.
·        Recognize: Anticipate guest, team and vendor needs, observe event flow, and communicate improvement opportunities to the Marketing and Events Manager.
·        Excite: Bring energy, enthusiasm, and confidence during activities, announcements, and guest interactions.
·        Support: Assist managers, performers, vendors, and teammates before, during, and after events.

Internal Applicant Qualifications: 
·        Current team member in good standing and recommended by their AOR Manager.
·        Consistently demonstrates CARES through guest interactions, teamwork, and follow-through.
·        Reliable, punctual, positive, and guest-focused.
·        Tech savvy and comfortable with basic event technology, including music, microphones, and sound boards.
·        Comfortable speaking with guests and working in a fast-paced event environment.
·        Comfortable communicating with vendors and upholding CWHG or guidelines.
·        Able to follow direction, communicate clearly, and support leadership, our team, our guests and our vendors.
·        Available for evenings, weekends, holidays, and special events as needed.
·        Able to stand for extended periods and lift up to 30 pounds.

Growth Opportunity: 
·        Hands-on event experience.
·        Growth in guest service, communication, teamwork, and leadership.
·        More opportunities to support The Big Chill experience.
·        Future opportunities to transition into a full-time Event Staff role will be based on business needs and performance.  
Compensation: $20.00 per hour




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Hourly Team Member Benefits

At The Big Chill, our goal is to create an oasis for family & friends to gather and enjoy quality time with each other. Our team is the most important component to achieving that goal! In addition to offering competitive pay and a fun & professional work environment, we also offer the benefits listed below.

Uniforms
Upon hire, all team members are issued a complimentary uniform that consists of 2 shirts, 1 hat and 1 name tag. Additional items may be purchased at cost.
Each year on your work anniversary, you will receive another uniform issue of 2 shirts, 1 hat and 1 name tag. Please let your direct supervisor know when it’s time for your anniversary issue.
Shift Meals
All team members receive a complimentary meal up to $20 in value with each shift worked (shift must be 6 hours or more). Please review the team member meal policy section of your handbook for more details on this benefit.
Discounts
All team members receive a 50% discount on items that are not eligible for the shift meal(ice cream, milkshakes, bottled beverages, coffee drinks).
When visiting The Big Chill during time off, all team members receive a 50% discount on all food & beverage purchases (excluding alcoholic beverages)
PTO (Paid Time Off)
All full-time, direct hire team members are eligible for paid time off. Please see the PTO section of your handbook for full details.
Insurance Benefits
All full-time, direct hire team members are eligible for insurance benefits. Please see the benefits section of your handbook for full deta
Bonus Program
Welcome Back Bonus: $100 per year (maximum $500)
End of Season Bonus: $200